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Review and Revise.
Judge the quality of the decision using what was knowable at the time, then improve the rule rather than rewriting the story.
YOUR OUTPUTProcess assessmentOutcome contextSystem lessonRule revision
GOOD PROCESSGOOD OUTCOMEReinforce what worked
GOOD PROCESSBAD OUTCOMEInspect uncertainty
WEAK PROCESSGOOD OUTCOMEDo not reward luck
WEAK PROCESSBAD OUTCOMERevise the rule
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How closely did you follow the process defined before the decision?
03
Was the evidence sufficient for the decision at that time?
04
How was uncertainty handled before commitment?
05
What currently appears to have driven the result?
06
Which part of the system most needs attention?
07
What rule will you keep, remove or change before the next decision?
Revise the system, not the past.
Answer all seven questions to create your review.